Frequently Asked Questions
Are all items authentic?
Yes. Every luxury item listed on our website must pass our authentication process before it becomes available for sale. We do not knowingly buy or sell counterfeit merchandise.
How do you authenticate pre-owned luxury items?
Each item is carefully examined based on its brand and category. Our review may include materials, craftsmanship, stitching, hardware, engravings, serial numbers, date codes, hallmarks and other brand-specific details.
What happens if I question an item’s authenticity?
Please contact us immediately at service@vintara18k.com and include your order number and supporting information. We will review the item and explain the next steps under our Authenticity Guarantee.